Reference

Release The Kraken Awaits in Our Lobby

Release The Kraken sits in our slot rooms as one of the headline titles we get asked about most — five reels of sea-monster action from Pragmatic Play…

Wild MultipliersKraken FeatureHigh VolatilityPragmatic PlaySea Adventure Theme
sm20 Release The Kraken Awaits in Our Lobby
sm20 What We Offer in Release The Kraken

What We Offer in Release The Kraken

Release The Kraken, developed by Pragmatic Play, runs on a five-reel, three-row grid with ten fixed paylines. Our lobby streams it at the same RTP as the studio publishes — 96.55% — so the math you read about is the math you play. The Kraken slot feature notes feature triggers from scatter combinations and can stack wild multipliers up to 15x across

the reels, making each feature round a genuinely different experience from the last.

FEATURE ROOMS

Three Reasons to Explore Release The Kraken Here

From the Kraken scatter feature to the wild multiplier stacks, each element of Release The Kraken is tuned to reward patience and replayability.

Kraken slot feature notes Room
Multiplier Wild Stack
Feature Spin Purchase
sm20 mobile gaming
Google Play App Store
MOBILE KRAKEN

Release The Kraken on Your Phone or Tablet

The Release The Kraken reels adapt to portrait and landscape orientation without any drop in animation quality — Pragmatic Play built the title on HTML5 so it renders on any…

Portrait-mode Reels
Touch Spin Control
Buy Feature on Mobile
Session Auto-save
sm20 mobile gaming
Google Play App Store
HELP WHILE YOU PLAY

Support Paths for Release The Kraken Sessions

If anything interrupts your Release The Kraken session — a disconnected round, a stake that shows pending, or a feature that triggers but doesn't resolve — our support team has direct access…

Live Chat Reach our team during an active Release The Kraken round without leaving the game screen. The chat window opens in a side panel so the reels stay visible while we check your session log.
Email Support For detailed queries about a specific round — stake amount, multiplier outcome, feature trigger — email us with your account ID and round time. We retrieve the Pragmatic Play server record and reply with the exact game data.
Account Help Centre The Help Centre has a dedicated Release The Kraken section covering feature rules, Buy Feature costs and round history. Search by game name and find answers without waiting for a live agent.
FAIR PLAY SIGNALS

How We Run Release The Kraken at sm20

Every Release The Kraken session on sm20 runs on Pragmatic Play's certified game engine — the RNG is independently audited and the published RTP is what the game delivers.

Certified RNG

Release The Kraken's random number generator is audited by a third-party testing lab. The certification covers every feature trigger and multiplier outcome, so no round result is predetermined by our platform.

Published RTP

The 96.55% RTP figure Pragmatic Play publishes is the figure this game runs at in our lobby. We do not apply a house modifier on top of the studio setting for Release The Kraken.

Pragmatic Play Studio

Pragmatic Play holds multiple international gaming certifications. When you open Release The Kraken here, the studio's compliance framework governs every spin — not a third-party reseller or unverified clone.

Round History Access

Every Release The Kraken round you play is logged under your account. Open the round history tab to see stake, outcome and feature details for any session in the last 90 days.

Provably Logged Sessions

Pragmatic Play's server timestamp matches the round record in your account history. If a round is disputed, both logs are compared — discrepancies are resolved in your favour pending investigation.

Regional Availability

Access to Release The Kraken depends on local law and is available where local law permits. We display the game only for account regions where play is lawfully supported.

OUR LOBBY VS OTHERS

Release The Kraken at sm20 Against Other Options

Not every lobby that carries Release The Kraken streams it under the same conditions. Here is how our version compares across the details that affect your actual session.

01

Stake Range

Our lobby sets the Release The Kraken stake range at the studio default — no artificial minimum floor that prices out smaller session budgets.

02

Feature Buy Access

Buy Feature is active in our version of Release The Kraken. Some lobbies disable it by regional configuration; we carry it where local law permits.

03

Mobile Rendering

The Pragmatic Play HTML5 build renders at full quality on our mobile platform. We have not compressed the asset package, so animations run at the studio's original frame rate.

04

Round History Depth

We retain 90 days of Release The Kraken round records in your account. Many platforms hold only 30 days, which limits your ability to review or dispute older sessions.

05

Live Chat During Play

Our support overlay lets you open a chat while the Release The Kraken reels are live. You do not need to navigate away from the game to raise a query about the current session.

06

UPI / PhonePe Withdrawal

Winnings from Release The Kraken clear to UPI, Paytm or PhonePe directly — no intermediate wallet step that delays your access to the payout.

07

No Modified RTP

We apply no platform-level RTP reduction to Release The Kraken. The game runs at 96.55% as Pragmatic Play certified it — the same number independent testers verified.

GAME DEFINING MOMENTS

Six Elements That Define Release The Kraken

Release The Kraken's design concentrates its excitement into a handful of mechanics that repeat across every session.

Ten Fixed Paylines The grid locks at ten paylines regardless of stake size…
Stacking Multiplier Wilds Wild symbols each carry a multiplier from 2x upward.
Scatter-Triggered Feature Three Kraken scatters anywhere on the reels opens the feature…
High Volatility Profile Pragmatic Play classifies Release The Kraken as high volatility —…
Buy Feature Entry The Buy Feature option prices entry into the Kraken round…
96.55% Studio RTP The return-to-player figure is set at studio level by Pragmatic…

What You Want to Know About Release The Kraken

These are the questions we receive most often about Release The Kraken sessions on sm20. Each answer reflects how the game actually behaves in our lobby — not a generic description.

Release The Kraken was developed by Pragmatic Play. It runs at a published RTP of 96.55%, which is the figure certified by an independent testing lab and the figure our lobby applies without modification.

Each wild symbol carries a multiplier value. When more than one wild lands on a winning payline simultaneously, those multiplier values multiply each other rather than adding together — producing the large payout spikes the game is known for.

Yes, Buy Feature is active in our lobby where local law permits. The cost is shown in your account currency before you confirm, so you see the exact amount debited from your balance before the feature round starts.

Landing three or more Kraken scatter symbols anywhere on the five reels triggers the feature. Four scatters awards more spins than three, and five scatters awards the maximum count along with an elevated multiplier ceiling.

Pragmatic Play built Release The Kraken on HTML5, so it runs natively on Android and iOS browsers without a separate download. Portrait and landscape orientations both work, and touch controls map directly to the Spin and Buy Feature buttons.

Winnings credit to your sm20 account balance immediately after a round completes. You can withdraw to UPI, Paytm or PhonePe from the cashier — no intermediate wallet transfer is required, and withdrawals process where local law permits.

Our platform logs every round on Pragmatic Play's servers. If a session drops during the feature, contact live chat with your account ID and the approximate time. We retrieve the server record and resolve the round outcome from that data.